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Where can I check on my order history? |
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In the "Order Manager" section, you may view the details of any orders. |
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What will happen to any remaining funds in my account when I decide to discontinue my status as a Cnobin reseller? |
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We will refund any unused funds in your account, minus a $25 processing fee. However, there may be an additional adjustment charge to reflect higher prices you would have paid for a lower volume of registrations. |
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How can I use Credit Card to pay my bill? |
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Before authorizing you to use Credit Card, we will need to do a card safty test. First of all, please make sure your account information was valid and completed. Then please provide us your Login name, IP addresses, First 6 number of your credit card, city, state, country, post code and email address. After we have a card safety test, we will authorize you to use credit card payment by login www.cnobin.com, access "Account manager">>"Billing Manager">>"Credit card". |
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Why can't I get refund to my paypal account/credit card after I fail to register the domain name? |
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Per the registrant agreement, the transaction is unrefundable. You may use the money in your account to purchase other domain names, but we are not able to refund the money to your paypal account or any bank account. |
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How can I deposit in my account? |
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Currently, you can choose credit card, Paypal or wire transfer to deposit in your account. Login at cnobin.com with your member-ID and password, you will find these information in the ?Billing? section. (More details about the payment information, see ?Billing & Payment Questions? in FAQ) |
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How do I transfer files to my web site ? |
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Files must be transferred to the web server via File Transport Protocol (FTP). If you have a PPP internet account and need FTP software, you can download a program for either the PC or Mac from Internet providers such as AOL, Compuserve, and Prodigy may have a built-in FTP interface. |
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Will I have unlimited access to update my pages ? |
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Yes, you will be able to update your web site 24 hours a day, 7 days a week. |
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Do you offer technical support to customers ? |
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Yes. We encourage our customers to send email to support@global.71.com with questions or concerns about their web site. We are relatively quick to respond to support email within 24 hours. |
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Do you offer a control panel? |
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Yes, we have a Web Hosting Control Panel for you to manage your web hosting. Please access to http://www.71.com/vhostclientmanager |
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Do you place banner advertisements on my web site? |
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No, we do not place banner advertisements on hosted sites. |
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